HARRISBURG, PA — A technical issue that impacted online voter registration in Pennsylvania has been restored as of Monday morning, the Pennsylvania Department of State said.
Online voter services and election applications are “fully operational” following an outage that began late Saturday. The outage was due to an equipment failure at a data center managed by Unisys, the Secretary of State said.
“The outage was due to an issue with the contractor’s equipment, and there is no evidence of malicious interference,” Secretary of State Kathy Boockvar said. “All data was backed up, as always.”
As of Monday morning, voters can once again go online to votesPA.com to register to vote, apply for a mail ballot and other services.
Multiple commonwealth agencies were impacted by the outage, and some remain so as of Monday morning.
The Department of State’s professional licensing services are among the applications that are still affected, officials said Monday. Also, online services for the departments of Revenue and Human Services and the Pennsylvania Liquor Control Board are not functioning properly.
“The Commonwealth Office of Information Technology and Unisys are working to restore those functions as quickly as possible,” a statement from the Pennsylvania Office of Administration.
“We are working around the clock with our vendors to bring services back online as quickly as possible and will continue to do so until operations are fully restored,” said Secretary of Administration Michael Newsome. “In the meantime, the affected agencies are working to activate their continuity plans and provide additional information to customers of the impacted services.”
The issue began at approximately 5:30 p.m. on Saturday.
The cause was identified as an equipment failure at a data center managed for the commonwealth by Unisys.
“There is no indication at this time of any malicious physical or cyber activity, or that any loss of data has occurred,” The Office of Administration said in the statement.